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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elena Dougherty

November 6, 2025

5  out of  5
rating by Elena Dougherty
"Chris was very polite and very patient. Took the time to help me figure out what the best policy for me was. Answered all my questions. Helped me get my insurance with out any hitches Would definitely recommend speaking with him at STATE FARM and save! Thank you !!"
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Brian Valdini

October 30, 2025

5  out of  5
rating by Brian Valdini
"Excellent ! Attention to detail and returned call promptly will quote and gave valuable information to help my family save money. I recommend Josh Factor 100%."
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patrick besch

October 29, 2025

5  out of  5
rating by patrick besch
"We worked with Brandon to get our renters insurance policy initiated and it was such a seamless process. Brandon was super timely in his response to our inquiry and took us through the process in less than 10 minutes! Their rates are very competitive as well, so I would recommend you keep them in mind for all insurance needs!"
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Joe Mannetti

October 23, 2025

5  out of  5
rating by Joe Mannetti
"I am beyond impressed with the outstanding customer service I have received from State Farm representative Joshua Factor and the Bay Shore team of State Farm Automobile insurance on Long Island, NY. He and his team have patiently and consistently gone out of their way to guarantee I have the best automobile insurance coverage at the most affordable rate. A rare and much appreciated find in New York!"
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Richard Weston

October 3, 2025

5  out of  5
rating by Richard Weston
"Professional, respectful, polite and concerned"
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Grace Zabrocka

September 11, 2025

5  out of  5
rating by Grace Zabrocka
"After a bad experience with Geico, I received an offer from State Farm through Joshua Factor, who was a very polite and competent State Farm representative from office in Bay Shore, Long Island in NY. So far I am completely satisfied and I hope it stays that way."
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Candee Acklin

August 22, 2025

5  out of  5
rating by Candee Acklin
"I had a very secure and safe feeling working with Joshua Factor. He was knowledgeable in every aspect of what I was looking for. I felt a trust factor from the 1st time we spoke .. I might add “this was not my 1st rodeo”. Josh is definitely an asset to Bill Dunn Agency and to State Farm Insurance. “It’s Josh (not Jake) from State Farm” .. I didn’t even ask him what he was wearing! Like a good neighbor….Josh (State Farm is there)! Josh pleased me with his kindness and caring ways, making sure I understood what exactly I was getting, without hesitation.. when he had to repeat it to me several times. I felt confident working with him. Josh truly emphasizes the company’s commitment to being a helpful and reliable presence in the lives of its customers. A BIG asset!"
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Meghan Brohan

August 13, 2025

5  out of  5
rating by Meghan Brohan
"I had an excellent experience working with Chris Giordano on my auto policy. He was knowledgeable, patient, and took the time to explain all my options in a way that was easy to understand. Chris made the process smooth from start to finish, ensuring I got the best coverage for my needs at a competitive rate. His professionalism and friendly attitude made me feel confident in my decision. I highly recommend Chris to anyone looking for top-notch service and expert guidance on their insurance needs!"
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Viggy

August 8, 2025

5  out of  5
rating by Viggy
"Joe, Chris, & Josh are awesome. They helped me save a ton of money on my auto insurance and helped me get life insurance which I didn’t know I needed! I recommend the Bill Dunn Agency for all of your insurance needs! Thank you guys!"
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Eric Ross

August 7, 2025

5  out of  5
rating by Eric Ross
"Fantastic agency. I’ve done business with them for years. Honest, great people"
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Anthony Garramone

August 6, 2025

5  out of  5
rating by Anthony Garramone
"Always a pleasant experience dealing with Bill and the crew (Joe, Chris and others). Always hassle free and direct. Plus, they know how to keep that personal touch with birthday cards that I look forward to every year! Only people I will ever be giving my business too and I suggest the same for all others looking to get great rates on their insurances!!"
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Lourdes Zukowski

August 5, 2025

5  out of  5
rating by Lourdes Zukowski
"Joshua Factor was extremely helpful in my transition to State Farm. Very kind and went above and beyond to make sure I was getting the best policy for my needs. The whole staff at this State Farm office is incredible. Can’t recommend them enough!"
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Sabrina Iamunno

August 5, 2025

5  out of  5
rating by Sabrina Iamunno
"Working with Joe was such a smooth and stress-free experience. He helped me get both my life insurance and auto insurance set up, and I was pleasantly surprised by how affordable everything was. Joe made the whole process easy to understand, and you can tell he truly cares about his clients. Big shoutout to Josh and Chris as well — they were super helpful every step of the way and made sure all my questions were answered. The whole team is professional, friendly, and really on top of things. Highly recommend!"
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Vincent Pavelock

August 5, 2025

5  out of  5
rating by Vincent Pavelock
"I don’t usually leave reviews, but Joseph definitely deserves one. He helped me lock in both auto and life insurance, and the whole thing was way easier than I expected. No hassle, no sales-y pressure — just straight-up good and honest service. Joseph took care of everything quickly, and he found me a way better deal than I had before. He really knows what he’s doing, and you can tell he actually cares about getting people the right coverage. Appreciate you, man, shoutout to a true professional."
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Lexi Panettieri

August 5, 2025

5  out of  5
rating by Lexi Panettieri
"I recently opened an auto policy with Chris G who made this process very easy and stress free. He is not only passionate about his job, but went above and beyond to make sure that I had the all coverage I needed for an affordable rate. He answered all of my questions, and even gave me more information about the type of coverage I am getting. I couldn’t be happier with my experience, and fully recommend sitting down with Chris G for your insurance needs."
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corey Panettieri (FYTBN)

August 5, 2025

5  out of  5
rating by corey Panettieri (FYTBN)
"Just wanted to share a quick shoutout to Chris G. at State Farm I recently got both auto and life insurance through him, and honestly, it was one of the smoothest experiences I’ve had with any kind of insurance. He really took the time to break things down for me (no confusing insurance talk), and helped me find a great deal that actually fits my budget. I was surprised at how affordable the bundle was, especially considering the coverage I got. Chris was super easy to talk to, not pushy at all, and really seemed to care about making sure I was covered properly!"
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austin panettieri

August 5, 2025

5  out of  5
rating by austin panettieri
"had the pleasure of working with Chris G, and I couldn't be happier with the service he provided. He gave me an excellent rate on both my auto and life insurance policies, offering great value while ensuring I had the coverage I needed. Chris was professional, attentive, and thorough in explaining the details, making the entire process smooth and stress-free. Highly recommend his services to anyone looking for competitive rates and outstanding customer service!"
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joshua factor

August 5, 2025

5  out of  5
rating by joshua factor
"Couldn’t be happier with the service at this State Farm!! Chris, Joe and Josh helped me more than I could ever dreamed when it came to my life policy!! Thanks a million."
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Rebecca Klug

July 30, 2025

5  out of  5
rating by Rebecca Klug
"Recently relocated from NC and purchased a new vehicle. Being that my current license didn’t match my current residential address, I was hitting some road blocks trying to get a policy. One phone call to Christopher Giordano and I was literally insured the next day! He was extremely fast, courteous and very knowledgeable.!! Thanks to him I am now back on the road!"
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Damian Ferdinand

July 19, 2025

5  out of  5
rating by Damian Ferdinand
"Joshua Factor made my transition to state farm seamless. He answered all of my questions even if I asked the same question twice. He made sure my policy is what I wanted it to be. He was very kind and very well versed in what he does. Patience and caring and ultimately helped me a lot. Thank you Josh I appreciate your help, you're great."
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Amir

July 17, 2025

5  out of  5
rating by Amir
"Mr.Chris nice guy and very helpful"
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Carolina Sosa

July 15, 2025

5  out of  5
rating by Carolina Sosa
"I had a great experience working with Joseph Campo Jr. my car insurance agent. He was knowledgeable, patient, and really took the time to explain all my options. He helped me find a policy that not only fit my needs but also came at a very competitive price. I appreciated how responsive and easy to work he was throughout the process. I feel confident I’m getting good coverage at a fair rate. Highly recommend!"
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Cheryllyn Phillips

June 10, 2025

5  out of  5
rating by Cheryllyn Phillips
"Mr. Campo was courteous, expedient, and looked for other ways to help me. Thank you."
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John Roberts

June 9, 2025

5  out of  5
rating by John Roberts
"Joseph Campo"
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HÙNGQUÂN D2

May 5, 2025

5  out of  5
rating by HÙNGQUÂN D2
"Chris Giordano ‘s great . He’s super friendly , he took his time to explain everything you need to know about your policy carefully .I had the best experiences with State Farm . He was so kind to the customers . Would highly recommended . Thanks a lot Chris Giordano. You’re absolutely amazing . Ryan D ."
We responded:
"Hi Ryan, Thank you for your feedback—we appreciate you taking the time to share your experience! If there's ever anything more, we can do for you, we're just a call away. -Bill "